Education and Tips

In order to ensure the accuracy and reliability of administrative COVID-19 data capture for both internal and external uses, HIM professionals should follow best practice steps. The application of best practices in the steps below give examples using data coded with the standard transaction code sets. However, these steps are repeatable to explore logical, expected… Read More »COVID-19 Data Quality Best Practices

General best practices for interactive data quality management in both inpatient and ambulatory care settings involve the following iterative steps. Identify specific data elements that can be or should be collected for a specific data capture need. This includes identifying all relevant data fields, data types, data definitions, and the associated data values using the… Read More »Data Quality Management Best Practices

1. Reply Promptly Even if you don’t know the answer to a question posed in the email, it is courteous to send a simple response to say that you received their email and will respond shortly; give a specific time frame if possible This does two things: First, it lets the sender know that they… Read More »Corporate Email Etiquette

Ask yourself these questions when preparing for a remote presentation. Are you prepared for the presentation? Be very familiar with the content Read the presentation out loud several times Anticipate questions the audience may have Prepare a script or outline of the presentation, especially if you are nervous What is the goal of the presentation?… Read More »Preparing for a Remote Presentation

Ten Tips for Managers Establish regular check-ins. Check-ins should be a regular part of your schedule and can occur with individuals and groups. Keep in mind that some people might require more contact than others so schedule check-ins accordingly (e.g. daily, bi-weekly, weekly). Set clear expectations and goals. Gallup reports that employees with clear goals… Read More »Managing People When Working Remotely