Best in KLAS Customer feedback:
United Audit Systems, Inc. (UASI) received the number one ranking for Outsourced Coding in the 2022 Best in KLAS: Software & Services report. The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a result of anonymous feedback from healthcare providers over the last year.
KLAS utilizes both performance data and customer satisfaction ratings gathered in interviews with healthcare executives. Feedback KLAS received about UASI includes:
Hospital Director – “I can go all the way to UASI’s top executives with a phone call. I can get in contact with the firm’s executives quickly. I would give UASI a score that is off the charts for the strength of their partnership.”
Hospital Director – “UASI is my favorite firm. I have no intention of changing away from them. They are fantastic. UASI is the best firm that I have ever worked with, and I have been in the medical business for a long time. One of the things that makes UASI the best is their communication. They treat us as if they were part of our team. They don’t feel like a firm. Whatever we need, they will make happen. UASI always exceeds my expectations. I recommend them to others all the time. I would 100% buy UASI’s services again.”
Hospital Manager – “I really like UASI’s management team and their audits. They are great. If I reach out to them, they are very communicative. I like the coder that we have with UASI. They are very dependable. If we need something, the coder works with us, and they are flexible if we need them to change days. If we run out of charts, the coder doesn’t mind. They never complain. The coder is as accurate as everybody else and always meets our productivity metrics.”
Hospital Director – “One of UASI’s coding supervisors is really knowledgeable and has a good solid understanding of coding. They are also prompt and timely if I have a request for additional staffing, a review of denials, or a request for help with pulling together coding information to present to physicians in a PowerPoint.”
Hospital Director – “UASI definitely supports the mission of AHIMA. They are loaded with AHIMA credentialed leadership. That really helps them exceed our expectations. Their leadership people have been in my seat before. They know how to get the job done. I don’t know how the firm does it, but they always do what we need. They are a dream.”
“We’re honored to earn the top spot as the #1 Best in KLAS,” said Ty Hare, President and CEO, UASI. “This recognition reflects the tremendous work of our coding staff and management team and their commitment to delivering the highest levels of customer satisfaction. We thank our clients for placing their trust in us and for recognizing our commitment to delivering top-tier talent and solutions.”
The outsourced coding market has seen significant changes over the last year, including ever-shifting coding volumes as healthcare procedures have ebbed and flowed throughout the pandemic. The KLAS report helps healthcare organizations identify which firms are providing the quality and value needed in this environment.
“We know that 2021 was one of the most challenging years the healthcare community has faced. As we assisted our clients in their recovery, we leaned on the strength of our organization and our professionals and management to scale our response and meet our client’s individual needs. We are gratified to know that our efforts were appreciated in the spirit of partnership that we intended,” said Frank Kerley, Executive Vice President, UASI.
The 2022 Best in KLAS report includes performance indicators to help provide better context and transparency of vendor performance. In addition to displaying the overall KLAS score for Outsourced Coding service, KLAS displays letter grades associated with the five key categories. As 2022 Best in KLAS, UASI was rated #1 with an overall performance score 93.4 out of 100. UASI also received all A’s across all five graded categories.
Check out the 2022 Best in KLAS Outsource Coding report here.
About KLAS Research
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com