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Engagement Leader

Engagement Leader Job Description

As the Engagement Leader you will work with the leadership team and sales teams to identify, sell, and lead engagements across multiple service offerings. The Engagement Leader will create trusted client relationships and ensure UASI deliverables drive strategic outcomes for clients to drive growth within their portfolio but may move from engagement to engagement based on the needs, capacity and opportunities.

 

Responsibilities: Time spent in each of the 3 key areas will vary during the course of the year based on priorities and opportunities.

 

Client Delivery (70-90%)

  • Manage a portfolio of clients and serve as the engagement lead to ensure all engagements achieve optimal outcomes and leveraging various engagement models to ensure profitability.
  • Establish credibility with Senior VP/C-level decision makers by understanding needs and delivering consulting services that drive results and position UASI as a trusted strategic partner.
  • Utilize strong client communication skills and artful client management to guide the client through engagements that provide confidence and value to them, including productive status meetings, influencing key stakeholders, and ensuring project scope and deliverables are on time and budget with the expected outcomes.
  • Use critical thinking skills to synthesize data, identify insights and translate that into actionable recommendations and deliverables.
  • Provide mentoring and training to consulting staff on projects by sharing expertise related to project deliverables, client communication, project methodologies, analysis of data and trends, etc. all within a collaborative and supportive structure.

 

Business Development (10-20%)

  • Maintain trusted relationships with clients by ensuring sales and delivery teams are executing client management strategies and driving growth through existing relationships and identification of new opportunities.
  • Pursue growth opportunities within client portfolio to improve market share of the client spend, position UASI as a strategic partner and improve portfolio financial performance.
  • Serve as a SME to sell and support the sales team with gaining credibility with clients, crafting proposals, creating the scope of work, and strategies to drive growth of consulting engagements.

 

Practice Development (up to 10%)

  • Collaborates with leadership and SMEs to implement and improve methodologies, tools, and operating standards to ensure quality and consistent client deliverables.
  • Participate in thought leadership strategy including speaking engagements, writing POVs and blogs and case studies in alignment with marketing strategy.
  • Provide mentoring and training to consulting staff by sharing expertise related to project deliverables, client communication, project methodologies, analysis of data and trends, etc. all within a collaborative and supportive structure.

Key Metrics:

  • Client satisfaction and retention
  • Client portfolio revenue growth and margin accountability
  • Growth targets in Sales SME role

 

Qualifications:

  • 5 years or more of consulting experience.
  • Ability to identify strategic offerings and tools to drive profitable growth.
  • Proven foundational consulting skills including analytical and critical thinking skills as well as written and verbal communication, client presence and presentation skills.
  • Strong industry knowledge and demonstrated subject matter expertise in mid-revenue cycle operations including HIM operations, coding, value-based care initiatives, denials management, and other key industry trends/drivers.
  • Ability to understand the problem and articulate a solution in a simple, clear manner
  • Ability to synthesize large amounts of data and information and articulate a clear recommendation, rationale, and plan to the client
  • Project management and leadership skills
  • Ability to travel as needed to fulfill client commitments 

UASI provides a supportive environment that encourages professional development and enables each employee to achieve their individual goals. We offer a competitive pay and excellent benefit package.

Don’t pass on this great career opportunity! Interested candidates can apply online at

www.uasisolutions.com/careers

EOE/AA

UASI is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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